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The Netflix Way: Insights from ‘No Rules Rules’ on Workplace Freedom


Insights from Netflix’s Culture for Skincare Professionals

Netflix’s transformative culture, as detailed in “No Rules Rules,” offers valuable lessons for skincare experts. This book, co-authored by Reed Hastings and Erin Meyer, advocates for a workplace grounded in freedom and responsibility – principles that can significantly benefit the skincare industry.

Cultivating Creativity and Responsibility in Skincare



Adopting Netflix’s approach can revolutionize skincare practices. It involves empowering professionals with creative freedom and fostering a sense of personal responsibility. Such an environment encourages innovation and growth.

The “Keeper Test” and Its Relevance to Skincare


The “Keeper Test,” a pivotal concept from “No Rules Rules,” can be applied to the skincare industry. This approach encourages retaining only the most effective and passionate professionals, resonating with the ideas in The Talent Code.

Implementing Freedom and Responsibility in Practice

Skincare businesses can learn from Netflix’s strategy of minimizing bureaucracy and valuing top talent. This approach, aligning with concepts in All About Esthetics Business, can lead to a more dynamic and innovative work environment.



The Power of Candid Feedback in Skincare

Drawing inspiration from “No Rules Rules,” the practice of giving and receiving candid feedback can be transformative for skincare professionals. Encouraging open communication and regular feedback, as seen in Crucial Conversations, can lead to continuous improvement and innovation in skincare services and practices.

Decision-Making Autonomy: A Lesson for Skincare Experts

The book’s emphasis on decision-making autonomy can be leveraged in the skincare industry. Allowing professionals to make informed decisions without upper management approval, akin to practices in The Green Beauty Rules, can result in more efficient and personalized client services.

Compensation and Reward in the Skincare Industry

The approach to high compensation for top talent, as discussed in “No Rules Rules,” can also be applied to skincare. Investing in skilled professionals, as explored in Million Dollar Stylist, ensures that clients receive the best possible care and service.





Action Steps 

  1. Foster Open Communication: Embrace the culture of candid feedback for continuous improvement.

  2. Empower Decision-Making: Encourage professionals to make independent, informed decisions.

  3. Invest in Top Talent: Recognize and reward the most skilled and passionate skincare experts.

My Thoughts

As a Master Esthetician, the culture of innovation and responsibility championed in “No Rules Rules” is particularly compelling. The skincare industry, much like Netflix, thrives on creativity and personalization. Applying these principles can lead to not just satisfied clients, but also a more passionate and dedicated team. Balancing freedom with responsibility, much like a perfectly blended skincare serum, can create a harmonious and thriving professional environment.



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